A trade-in experience your customers will actually trust
Every tenant gets a fully branded website, customer account portal, and 28+ transactional emails — out of the box. No development needed.
40+ pages, ready to launch
Self-service that reduces your support load
28+ branded emails, every one customisable
Every email your customers receive carries your branding and can be customised from the settings panel. Merge tags let you personalise every message.
Booking Confirmation
Unified single email that adapts to booking type (email label vs postal pack), single vs multi-device, and includes all relevant details.
Dispatch & Tracking
Pack dispatched, device dispatched for returns, and Royal Mail tracking URLs — customers always know where their device is.
Testing Results
Testing pass and testing fail notifications with customisable content. Clear, honest communication about what was found.
Revised Offers
Neutral tone, handles price up or down, includes payment terms from tenant settings. Customers respond via email link or their account.
Payment Updates
Offer accepted confirmation, payment processed, bank details update requests — every financial touchpoint covered.
Lock Notifications
Device lock detected, removal instructions, lock removed confirmation, lock not removed follow-up — the full lock resolution flow.
Give your customers the experience they deserve
Book a demo and see the full customer journey — from first quote to final payment.