Trade-in management for mobile phone retailers
Whether you're buying iPhones over the counter or running a postal trade-in service, ReGraded gives you the tools to operate like a national recycler — at a fraction of the cost.
The challenges you're solving
Manual tracking
Spreadsheets, sticky notes, and email threads to track which devices you've received, tested, and paid for. One missed row and a customer chases you for weeks.
Price inconsistency
Quoting prices from memory or outdated lists. Customers get different prices depending on who serves them. No locked pricing means disputes when you offer less than expected.
No customer communication
Customers hand over their phone and hear nothing until they chase. No tracking, no status updates, no confirmation emails. It feels unprofessional.
No online presence
Your competitors have branded trade-in pages. You're relying on walk-ins or word of mouth. Customers searching 'sell my iPhone' don't find you.
How ReGraded solves it
Branded website
Your own trade-in site on your domain. Customers get instant quotes, book postal trade-ins, and track their orders — all under your brand.
Walk-in buying
Cascading dropdowns for fast counter transactions. Select manufacturer, model, storage, network — grade and pay on the spot.
Automated payments
Batch processing with SLA tracking. Failed payment recovery. Customer self-service bank details. No more manual bank transfers.
Royal Mail integration
Return labels generated automatically. Tracking sync every 15 minutes. Customers always know where their device is.
28+ branded emails
Booking confirmations, testing results, payment notifications — all automated, all carrying your branding.
Device lock handling
iCloud and FRP locks detected during testing. Automated customer notifications with removal instructions. One-click confirmation.
Ready to professionalise your phone buying?
Book a demo and see how ReGraded works for mobile phone retailers.